Six Tips for Looking for New Grants Management Software

Looking for New Grants Management Software

Evaluating grants management software options for your grantmaking organization can be a daunting task.  Not only are there many different software solutions to choose from with different features, benefits, and price points, but you also need to have an understanding of your organization’s processes, people, and needs to try to align them with whatever system you ultimately select.

 Keeping the big picture in mind can be hard when there are so many details and moving pieces to manage.  Here are some tips: 

  1. Talk to similar grantmaking organizations to see what grants management software they’re using and whether or not they like it. The more people you speak with the better chance you have of understanding the trends within your specific sector. Some solutions are a better fit for organizations with specific types of funding processes and needs. 
  1. Reach out to your applicants and reviewers to see if they have any recommendations or needs to keep in mind. Your goal should be to find a solution that benefits your users as much as your organization. Not only will this improve adoption and use after implementation, but it will help you sell your recommendation to the decision makers in your organization. 
  1. Make sure you understand the difference between your “must haves” and “nice to haves”. Of course you want a system that does everything, but keep in mind that no system has everything that everybody wants. And, the more custom a solution is, the higher the price tag. Understanding what you absolutely must have versus what you can live without will be crucial when narrowing the product list. 
  1. Engage both the decision makers and those who will use the system throughout the process. If everyone is on board in the beginning, you can prevent problems that may arise if a key player feels their voice hasn’t been heard when researching and selecting your proposed solution. 
  1. Keep an open mind regarding functions that are outside your existing process. Changing systems can present an opportunity to explore new and potentially better ways of doing things. A new system can have some features that might be able to remove steps from the process to save time, or make other improvements.  Often times, an organization can get caught up in existing processes and miss those opportunities. 
  1. When evaluating cost, keep in mind the time it takes for setup, implementation, and support. One of the goals of a grants management system is to allow you to reallocate the time you would have spent on clerical tasks to more meaningful, mission-related work. If you are going to spend a lot of time managing and supporting your users (i.e., colleagues, applicants, reviewers, and grantees), you may not be saving as much time, and therefore money, as you thought. Ease of use and good vendor support are key. 

What are your best tips?  Please use the comments section to add the tips you heard, or wish you had heard, when looking for a new grants management system.

Author: M. Dunbar
December 03, 2015, 02:05 PM

5 Tips for New Staff Making Grants Management Software Changes

Leading grants management software changes

Does this sound familiar? You recently started a new grants management job and are embarking on the tough journey of changing the grants management solution (or lack thereof). If only you could talk with someone who just went through this to get some advice…

Lucky for you, I did just that.

During the past year I worked with Sally* as she successfully convinced her new bosses and colleagues to change their grants management software. Afterwards, I spent some time with her discussing lessons learned and suggestions for others. Here are her pearls of wisdom.

  • Do Your Research: This isn’t merely market research, but also research within your organization. You need to understand the existing operations, including your organization’s unique challenges and inefficiencies. But, don’t forget to keep in mind what does work well. Once you understand the current state of affairs, you can start looking at different grants management solutions. Having learned what does and does not work well will help steer your conversations with the vendors. Make sure to get supporting data on your proposed solution that will help you “sell” it internally.
  • Expect Pushback: Even if, during your interviews, management expressed a desire to make changes to improve their process, don’t be surprised if these same individuals now seem opposed to the idea. Some people can embrace change in theory, but can’t seem to move forward when actually faced with it. This is likely to be even more the case if you weren’t tasked with this as the new hire.
  • Frame the Conversation: When responding to the inevitable naysayers, frame the conversation in terms of existing problems and how your solution will address them. This includes juxtaposing the existing software (if any) with the proposed software, and potentially other competitors, to show how your recommendation would have the most significant positive impact. Couching your ideas in that manner will make it harder for someone to reject them.
  • Engage Your Team: For some organizations, the grants management “team” is really an army of one. For those in a management position, you should involve your team during the entire process. You’re much more likely to get help in the areas above if they’ve felt it was genuinely a team decision and not a dictatorship. Additionally, having the support of the team goes a long way towards convincing the ultimate decision makers.
  • Set Expectations: Be careful when persuading your audience that you don’t oversell it. When you implement the new grants management solution, some things will work as expected while others may work better or worse. Don’t set yourself up for failure by promising the moon; you’ve done your research and your proposed solution is better, but nothing is perfect. When facing continued challenges, Sally closed the deal with, “Some things will work, some won’t, but we should give it a shot.”

*Name has been changed to protect the innocent.

Author: M. Dunbar
November 03, 2015, 01:49 PM

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